Buggy Bug: Helper himself
in need of Help
Software quality testing, especially manual testing is all about finding and reporting bugs. Therefore, bug reports are the mirror image of the testing efforts applied. We can also say that bug reports are the most important outcome of the testing performed. So, it becomes very important that bug reports are essentially bug free. It might sound awkward or funny that the reported bug itself is buggy, but that is the case quite a few times which makes the situation quite embarrassing for the testing team.
Since bug reports hold the key, it is worthy enough to understand how to write effective and bug free bug reports as writing a bug report effectively would minimize responses such as ‘Cannot Reproduce’, ‘Need more Information’ from the developer’s end. Also, it would reduce the time taken by developers to fix the reported issues. This results in better understanding and smooth functioning of the project.
Precisely, it would not make a test engineer look very smart with a simple reason that he/she is claiming to have found a mistake in a particular area but on the other hand, he himself is not good enough to keep his statement or claim bug free. So, to avoid such embarrassment or awkward situations, a software quality testing engineer must keep the bug reports bug free.
For Original Article : http://www.articlesvision.com/articles/110702/1/Buggy-Bug-Helper-himself-in-need-of-Help/Page1.html
Author : Knowledge Sharing Team
Knowledge Sharing Team at QA InfoTech is responsible for research on new tools & technologies for effective Software Quality Testing services across all industry verticals. QA InfoTech (an ISO 9001:2008 & CMMI III certified) is one of the leading Outsourced Software Testing Companies with five testing “Centers of Excellence” in the United States and India. It offers end to end automated and manual testing services.
Software quality testing, especially manual testing is all about finding and reporting bugs. Therefore, bug reports are the mirror image of the testing efforts applied. We can also say that bug reports are the most important outcome of the testing performed. So, it becomes very important that bug reports are essentially bug free. It might sound awkward or funny that the reported bug itself is buggy, but that is the case quite a few times which makes the situation quite embarrassing for the testing team.
Since bug reports hold the key, it is worthy enough to understand how to write effective and bug free bug reports as writing a bug report effectively would minimize responses such as ‘Cannot Reproduce’, ‘Need more Information’ from the developer’s end. Also, it would reduce the time taken by developers to fix the reported issues. This results in better understanding and smooth functioning of the project.
Precisely, it would not make a test engineer look very smart with a simple reason that he/she is claiming to have found a mistake in a particular area but on the other hand, he himself is not good enough to keep his statement or claim bug free. So, to avoid such embarrassment or awkward situations, a software quality testing engineer must keep the bug reports bug free.
For Original Article : http://www.articlesvision.com/articles/110702/1/Buggy-Bug-Helper-himself-in-need-of-Help/Page1.html
Author : Knowledge Sharing Team
Knowledge Sharing Team at QA InfoTech is responsible for research on new tools & technologies for effective Software Quality Testing services across all industry verticals. QA InfoTech (an ISO 9001:2008 & CMMI III certified) is one of the leading Outsourced Software Testing Companies with five testing “Centers of Excellence” in the United States and India. It offers end to end automated and manual testing services.
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